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Edited by Jing at 2021-7-12 16:12
Customer Consultation
Hello,
I recently purchased a Hantek DSO2D15. While the device is overall a
good product for the price, there are two issues which should be fixed:
1) Horizontal display mode "roll"
When using the horizontal "roll" mode the display does not scroll
smoothly. Instead the movement is stuttering - the wave form moves a
bit, then it stops for moment and then it starts moving again. This gets
worse the longer the time setting is - for example in works mostly OK
for 100ms per division, but when increasing the time to 1s per division
the stuttering is very severe and for 2s per division the whole feature
is mostly useless.
2) Using split screen
When activating a split screen with the wave form overview on top and
the detailed view below, the device often hangs an can not be operated
any longer. I need to turn it off and on again.
System information:
Model: DSO2D15
Serial: CN2120029008264
Software: 1.0.1.1.0(20210416.00)
Hardware: 000.000.000.000.000.000.000.001
Firmware: 3200
With kind regards,
Arno Welzel
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