Please select To the mobile version | Continue to access the desktop computer version

Electronic Engineer Discuss

View: 5792|Reply: 2

Problems with Hantek DSO2D15

[Copy link]

183

Threads

735

Posts

742

Credits

超级版主

Rank: 8Rank: 8

Credits
742
Post time 2021-7-12 15:50:59 | Show all posts |Read mode
Edited by Jing at 2021-7-12 16:12

Customer Consultation

Hello,

I recently purchased a Hantek DSO2D15. While the device is overall a
good product for the price, there are two issues which should be fixed:

1) Horizontal display mode "roll"

When using the horizontal "roll" mode the display does not scroll
smoothly. Instead the movement is stuttering - the wave form moves a
bit, then it stops for moment and then it starts moving again. This gets
worse the longer the time setting is - for example in works mostly OK
for 100ms per division, but when increasing the time to 1s per division
the stuttering is very severe and for 2s per division the whole feature
is mostly useless.

2) Using split screen

When activating a split screen with the wave form overview on top and
the detailed view below, the device often hangs an can not be operated
any longer. I need to turn it off and on again.

System information:

Model: DSO2D15
Serial: CN2120029008264
Software: 1.0.1.1.0(20210416.00)
Hardware: 000.000.000.000.000.000.000.001
Firmware: 3200


With kind regards,
Arno Welzel


Reply

Use magic Report

183

Threads

735

Posts

742

Credits

超级版主

Rank: 8Rank: 8

Credits
742
 Author| Post time 2021-7-12 16:22:01 | Show all posts




Reply


Please upgrade the software and firmware version of the oscilloscope.

Comments

how to upgrade the software and firmware version ,i have similar problem  Post time 2021-8-13 03:27
You have to log in before you can reply Login | Register

Points Rules

Dark room|Mobile|Archiver|Electronic Engineer Discuss

2024-4-18 16:15 GMT+8 , Processed in 0.156412 second(s), 22 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list