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Edited by Davidalfa at 2022-5-13 02:33
A simple method to solve it without requiring firmware reinstallation is to make a factory reset, sending the command through SCPI.
Install SCPI (Available at Hantek download page), there's a guide here
Connect the scope to the computer
Open SCPI console and write "PRIVate:FACTORY:RESET"(Keep uppercase/lowercase as that)
That way the Serial number, Model, etc, will be kept. Also avoids the USB problem after reinstalling the firmware with platform-tools.
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Post time 2022-5-13 02:26:23