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Customer Consultation
Dear all,
Please help me with my HANTEK6022BL
I have not been able to use my scope, because I have installed it as you indicate, but it does not work.
I use Windows 10 PRO and when updating the device driver I always get the following message:
"Select device
The specified folder does not contain any software drivers compatible with the device.
If it contains a driver, check that it is designed to work with Windows for x64-based systems."
AND IT DOES NOT WORK
OKAY. Yesterday I did get my scope to work on a PC, and it already worked, I turned off the equipment to use it for lunch. When I returned from lunch, I turned it on to do some measurements with the equipment, but it no longer worked. I have tried to install it again and it does not work on any PC or laptop that I have. I have tried to activate it through the DEVICE MANAGER with the CD driver, as well as downloading the driver that you have on your website http://www.hantek.com/, but it still doesn't work.
Please help me with a driver that is designed to work with Windows for x64-based systems.
Thanks
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