DigitalScope Can't Connect To MPO6104D

Ben2000

DigitalScope.exe  does not detect my DPO6084C on USB. It can connect by LAN only and connection isn't stable. Oscilloscope frequently freezes and resets.

While WaveEditor.exe works great via USB. It doesn't work over LAN at all.

Ben2000

Yes. DigitalScope 1.0.2
DPO6084C firmware 2.0.0.1(210210.0)

Ben2000

After upgrade problem still exists. IO Monitor didn't capture any messages.
Keysight Connection Expert 2021shows correct connection via USB (status is green), but DigitalScope 1.0.2 shows only 'The device is not connected'.
Is it possible DigitalScope is trying to connect with another VISA library than is used by Keysight Connection Expert 2021?
After this upgrade my DPO6084C has lost ability to connect via LAN. Now, even Keysight Connection Expert 2021 can't connect via LAN with my oscilloscope (status changed to red after upgrade).
I've checked TCP/IP connection by web browser and it shows dashboard. So, for sure LAN connection between my computer and my oscilloscope is good.

Ben2000

Thank you for your commitment, but despite following the steps outlined above, I still don't have a USB connection with DigitalScope.
The difference I can see is VISA secondary, because I have a pre-installed device (laboratory power supply) using the National Instruments VISA.
Keysight Connection Expert 2021shows correct connection via LAN and USB (status is green for both), but DigitalScope 1.0.2 only connects via LAN.