6254bd does not boot

leisos · Post time 2021-1-4 20:24:55

Our Hantek 6254bd stopped responding. The led is flushing as it is working, but the scope application does not start. It looks like it is waiting for a response from hantek and the window pops up only when we remove the usb cable from the pc (when we disconnect hantek)
Is there any solution/suggestion?
We have tried using other usb cables, other PCs, uninstall-install with no lack.

CYH2018 · Post time 2021-3-30 09:48:35

Dear Leisos, Z-scan,

Greeting from Hantek.

Hantek currently has no plans to fix this problem.

Have a nice day.

leisos · Post time 2021-3-29 21:10:09

No unfotrunately not. It maybe a hardware failure problem

Z-scan · Post time 2021-3-29 13:04:59

Hi Leisos,

Did you solve the problem? I have the same issue with my 6254bd.

leisos · Post time 2021-1-5 17:42:12

It didn't work. We have already tried to a brand new pc from scratch but it does not respond.
It there any other utility to test its funcionality? Maybe it is a hardware error

candlelit · Post time 2021-1-4 23:06:58

Hello

Please try to clean folder C:\Users\username\AppData\Local\VirtualStore\Program Files (x86)\Hantek6000 and restart app (username replace with your current user name). This will bring soft to iit's default settings.