Founding the bug from software Hantek6000

amy

Customer Consultation

Dear Hantek's service sector


I would like to report the bug found on the Hantek 6000 ver. 2.2.5. (Hantek6254BD) I have made the Sawyer Tower Circuit system to measure the ferro-electric capacitor and linear capacitor. The problem does not come from PC-oscilloscope but the software interface. The graph has shown opposite side on the software monitor (the slope is -1) whereas the raw data getting from data saving has shown the real result (the slope is +1). I used OriginPro to plot the result and it is right answer which should be common in experiment. I have attached pdf file and vdo clip to show you the problem and I would like the service team to solve the problem.




Additionally, my Capacitor's sample is a thin film, so I can use the applied voltage from function gen. (Hantek HDG6162B) and donot have to use High voltage amplifier for my experiment.



Regards

amy

Reply


Thanks for your feedback.
This bug has been resolved, please download the latest software to use.
http://hantek.com/products/detail/10164