Warranty issue abput IDSO1070A

ljungkan

Hi, But is it OK to disassembly the oscilloscope? Normally the warranty is gone after doing that.

ljungkan

Hi again,

It seems to be the USB cable. I happened to have another equal USB cable. And when using that cable instead it started to charge directly. And then I switched between the two cables: the included cable, no charging. The other cable, charging.

So it seems that the included USB cable has been malfunction since delivery.

And now I'm worried about that the battery has got damaged (low remaining capacity) and need to be replaced after almost a year of drained state.

So can you send me a new battery and a new USB cable?

Per Ljungberg
Bastah?lsv?gen 6
24732 S?dra Sandby
Sweden

ljungkan

My address got strange (national characters). So here is an adjusted one:

Per Ljungberg
Bastaholsvagen 6
24732 Sodra Sandby
Sweden