Big problem with my DSO5202P

amy

Customer Consultation

Hello!

Twelve months ago i buyed a DSO5202P Oszilloscope from Hantek. It worked very well and I was very proud about it. But now I have a big problem, because the scope does not start any more. I push the power-button and the message appears “System does not shut down properly…” and it tries to reboot. But the reboot never ends and the QR-Code appears. After that no function is possible, no button works and the equipment is not reachable with USB.

Please help me. How can I repaire that?

Reply

Please refer to the attachment to enter recover interface and select F2 to recovery.

If the problem exists, please refer to this to operate and give me the print informatio to study.

LUBO

Hi, I have the same problem with DSO5072P
The serial number is CN2122042062744

twoexem

I got the same problem with my DSO5202P. Serial is T 1G/138 052426

kevinmartin

The biggest problem with my DSO5202P is its limited memory capacity. This digital storage oscilloscope has a memory depth of only 12Mpts, which can be filled quickly when capturing complex signals or performing long acquisitions.

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