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Hantek6254BC doesn't display wave form in two time ranges

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Post time 2020-10-1 08:10:39 | Show all posts |Read mode
Hello, I bought Hantek 6254BC.
I have found that the wave form is invisible at 200ns and 100ns of time range.
I recorded the situation, and I uploaded it at the URL below.
Is it broken ?

http://www.netlaputa.ne.jp/~T-Satoh/movie/Hantek6254BC.mp4

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 Author| Post time 2020-10-3 14:33:11 | Show all posts
Hi,
I've found that the problem is resolved by executing Utility -> Factory Setup.
I want to ask another question that why is the trigger position different from 'T' marks cross point.
For example please see the opening of the above message's video.
This problem occurs from 5us to 200ns in time range.
And this problem is same after calibration.

Kind regards.

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