thank you very much for your help.
I can't get into the mode you describe in the video. My oscilloscope is DSO5102B "Not P".
Possibly this is the reason why it doesn't work for me.
Please help me get it back to operational mode.
Model DSO5102B
SW Version 3.30.0(140315.0)
hw Version 1010x55778344
boot count 219
upgrade count 0
lcdfront 0
0.1.0
If you need any additional information, please tell me what you require
I appreciate the offer of free service, but the cost of shipping and taxes upon re-entry to my country makes this option unaffordable.
All I want is for the oscilloscope to be at least the previous state of the update.
It was not my fault that I used a file downloaded from your website.
please help me get it back to at least factory settings.