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DSO4254C信號源功能不支持?

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Post time 2020-6-10 10:05:01 | Show all posts |Read mode
Edited by Jameswade at 2020-6-10 10:35

DSO4254C信號源(Wave Gan)功能不支持?
firmware:dso4kb_20200529.upk
按下Wave Gan按鈕,如下圖顯示:










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 Author| Post time 2020-6-12 08:59:09 | Show all posts
No one to help? I have written to the service mailbox, but there is no response.

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Post time 2020-6-12 09:39:20 | Show all posts
在这之前升级过其他固件吗?固件版本号是什么?机器后面的序列号是什么?

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 Author| Post time 2020-6-12 15:19:46 | Show all posts
Edited by Jameswade at 2020-6-12 15:21
wangshuang replied at 2020-6-12 09:39
在这之前升级过其他固件吗?固件版本号是什么?机器后面的序列号是什么?
...

升级其他固件如下(共7個):
机器后面的序列号(已經比對過是相同):




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 Author| Post time 2020-6-16 14:39:41 | Show all posts
I can't see the sincerity of the R & D team to solve the problem.

Not even a reply.

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Post time 2020-6-18 13:30:36 | Show all posts
Jameswade replied at 2020-6-16 14:39
I can't see the sincerity of the R & D team to solve the problem.

Not even a reply.

Please use the firmware update in the link (only for this oscilloscope.)
https://fil.email/1j3vHHx8

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 Author| Post time 2020-6-18 17:42:11 | Show all posts
wangshuang replied at 2020-6-18 13:30
Please use the firmware update in the link (only for this oscilloscope.)
https://fil.email/1j3vHHx ...

After updating the firmware you provided.
My DSO4254C The waveform generator is working normally.
Thank you very much.

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Post time 2020-9-17 18:10:37 | Show all posts
A similar problem after updating the DSO4254C software, the generator stopped working. Where to get the previous firmware to restore the oscilloscope to work

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Post time 2020-9-25 16:25:34 | Show all posts
Alexey76 replied at 2020-9-17 18:10
A similar problem after updating the DSO4254C software, the generator stopped working. Where to get  ...

Please press "Utility->System Information" button and send us a screenshot to study.

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