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DSO4204C Function generator disabled after firmware upgrade

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Post time 2020-5-20 02:16:29 | Show all posts |Read mode
Edited by wirh968h1tdw at 2020-5-20 02:18

I tried to update the firmware on my DSO4204C and now the model number is changed and the function generator no longer works. I tried to recover the system using the F2 option at boot and that fails.

Before attempt at upgrade system information said
Model: DSO4204C
Serial: CN1908002003308
Software: 1.1.2(180608.0)
Hardware: 501.001.001.000.000.000.000.000
FPGA: a005

after firmware update it now says:
Model: DSO4254B
Serial: CN1951001004117
Software: 1.1.2(190701.0)
Hardware: 101.001.001.000.000.000.0
FPGA: a005

How can this be corrected?







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Post time 2020-5-20 09:48:09 | Show all posts
Please download correct firmware to update on this page.
http://hantek.com/en/ProductDetail_3_12167.html


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 Author| Post time 2020-5-20 10:07:04 | Show all posts
Edited by wirh968h1tdw at 2020-5-20 10:10

Doesn't work. It updates the firmware but the model number and serial number do not revert back to the correct numbers and the function generator remains non-functional.


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Post time 2020-5-20 10:20:38 | Show all posts
The firmware you used is wrong, please use the firmware upgrade in the link.

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 Author| Post time 2020-5-20 10:24:48 | Show all posts

I did use that firmware, the model number does not update and the function generator still doesn't work. What else can be done?

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 Author| Post time 2020-5-21 03:16:53 | Show all posts
Tried again with same result.

https://imgur.com/a/UuZtuE4

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Post time 2020-5-21 16:03:32 | Show all posts
I have reply your email, please view and reply.

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Post time 2020-5-26 23:08:49 | Show all posts
wangshuang replied at 2020-5-21 16:03
I have reply your email, please view and reply.

I have exacltly the same problem, this firmware is bad!

It has now broken my DSO4254C and made it an DSo4254B

Yes I did use the correct firmware, can someone please give me way to fix this fault!

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Post time 2020-6-8 04:33:37 | Show all posts
I have the same problem with my DSO4254C the update file is the right one.
The Update change the files on the scope... It change my voltcraft DSO to a hantec DSO

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Post time 2020-6-9 16:08:01 | Show all posts
NoName replied at 2020-5-26 23:08
I have exacltly the same problem, this firmware is bad!

It has now broken my DSO4254C and made it ...

You can send the issue to this mailbox: support@hantek.com

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