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DSO1202B shutting down

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Post time 2020-4-16 14:34:47 | Show all posts |Read mode

Customer consultation

A  few years back i bought a Hantek Oscilloscope DSO1202B. Today i noticed that the device is permanently shutting down. If the device is turned on, it takes about 3 minutes till the Display is dimmed. After 1 minute the device shuts itself completely off. I can’t turn it  back on. I Need to disconnect the battery an plug it back in. After that the device works fine till it shut down again.
I dont think that the battery is faulty because if i run the oscilloscope without the battery and only with the power Adapter - the Problem is the same.
I just installed the newest Firmware but it doesnt help.
I hope you can help me somehow.
I am Looking Forward to hear from you!


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 Author| Post time 2020-4-16 14:37:11 | Show all posts
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Please press "Utility" button to check Shutdown setting.

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 Author| Post time 2020-4-16 14:39:40 | Show all posts
If you can not sove the issue, please set the backlight.


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