DSO5102B hangs

Eugene · Post time 2020-2-17 22:42:34

Edited by Eugene at 2020-2-18 01:35

sw: 2.06.3(120224.0)
hw: 10070x555583e9

My DSO hangs after 1-2 min of work. Boot count in sys info is always 1, DSO can't save any setting.
if I connect the signal it hangs mush faster.

It looks like e2prom corrupted.

loole · Post time 2020-3-12 23:55:36

Edited by loole at 2020-3-12 23:58

You can try installing a new EEPROM (clean) and use disaster recovery. Turn it on in 1-2 seconds turn off and on again. On the black screen, you will see a menu with the item recovery.

Eugene · Post time 2020-3-4 20:59:54

I can't you give the tools to reset e2prom?

Eugene · Post time 2020-3-4 20:58:25

Edited by Eugene at 2020-3-4 21:03

Support service said, that they can't help because of too old device. Greate, wondeful service.
Can't you give the tools to reset e2prom?