Please select To the mobile version | Continue to access the desktop computer version

Electronic Engineer Discuss

12Next
Return to list New
View: 16879|Reply: 13

dso4102s

[Copy link]

1

Threads

9

Posts

9

Credits

新手上路

Rank: 1

Credits
9
Post time 2019-12-11 16:24:41 | Show all posts |Read mode
Hello!

I have a hantek dso4102s (HW:1020xffffa000, SW:3.50.0(20190325.0)) oscilloscope.
Now there is a problem with him.
- When turned on, it does not load.
- When turned on again, it goes to the menu with a message about incorrect shutdown.

Rebooting on F1 does not give a result. Resetting to factory settings for F2 results in an operational failure. When updating from a flash drive, the dso4kc_func_hantek_dso_dso4102c_20190325.0.up file for F3 ends in an operational failure.



Kindly help me resolve the issue


Reply

Use magic Report

167

Threads

2071

Posts

2232

Credits

版主

Rank: 7Rank: 7Rank: 7

Credits
2232
Post time 2019-12-12 13:44:51 | Show all posts
Please upload a video to study.

1

Threads

9

Posts

9

Credits

新手上路

Rank: 1

Credits
9
 Author| Post time 2019-12-13 02:46:34 | Show all posts

1

Threads

9

Posts

9

Credits

新手上路

Rank: 1

Credits
9
 Author| Post time 2019-12-14 01:18:51 | Show all posts
amy replied at 2019-12-12 13:44
Please upload a video to study.

Hello Ami.
I uploaded the video as you requested.

(https://drive.google.com/file/d/ ... 75/view?usp=sharing)

1

Threads

9

Posts

9

Credits

新手上路

Rank: 1

Credits
9
 Author| Post time 2019-12-31 02:41:41 | Show all posts
Possibly, my problem with the DSO4102S is similar to the problem described in https://www.eediscuss.com/forum. ... amp;extra=page%3D2.

Then please help me find recovery_burn file for DSO4102S.

60

Threads

443

Posts

443

Credits

版主

Rank: 7Rank: 7Rank: 7

Credits
443
Post time 2019-12-31 09:01:45 | Show all posts
I have give this problem to the product engineer, please wait for a few days, I will give the resolution to you asap.

1

Threads

9

Posts

9

Credits

新手上路

Rank: 1

Credits
9
 Author| Post time 2020-1-21 01:21:34 | Show all posts
What can a product engineer say about this problem?
Maybe there is a utility program that will fix the system startup error?

167

Threads

2071

Posts

2232

Credits

版主

Rank: 7Rank: 7Rank: 7

Credits
2232
Post time 2020-1-21 16:55:54 | Show all posts
Please refer to this video to operate and select F2 to recover the system.



This post contains more resources

You have to Login for download or view attachment(s). No Account? Register

x

1

Threads

9

Posts

9

Credits

新手上路

Rank: 1

Credits
9
 Author| Post time 2020-1-22 01:36:20 | Show all posts
Edited by Eugen at 2020-1-22 04:39

The specified procedure has already been performed. But I repeated it. As before, an “operation failed” is displayed in the process of recovering.
System boot does not happen. When turned on again, it goes to the menu with a message about incorrect shutdown


1

Threads

9

Posts

9

Credits

新手上路

Rank: 1

Credits
9
 Author| Post time 2020-1-23 01:17:08 | Show all posts
What to do if the operation with F2 does not give a result?
12Next
Return to list New
You have to log in before you can reply Login | Register

Points Rules

Dark room|Mobile|Archiver|Electronic Engineer Discuss

2024-3-28 16:20 GMT+8 , Processed in 0.204210 second(s), 22 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list