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DSO4202C Pass/Fail Test Failed

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Post time 2019-10-17 00:57:18 | Show all posts |Read mode
Edited by Sead at 2019-10-17 00:58

Support needed!

The Pass/Fail test on my DSO4202C shows a large amount  (more than. 90%) of the failed frames.



System Information:
Model: DSO4202C
SW Version3.50.0(190613.0)
HW Version: 1020xffffa001

I need solution for this issue.






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 Author| Post time 2019-11-5 05:03:55 | Show all posts
Can someone please advice me on how to contact Hantek Product Support?
I need urgently solution for pass/fail case as per above.
Thanks Sead

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Post time 2019-11-5 14:53:55 | Show all posts
Please upload a video to study.

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 Author| Post time 2019-11-6 18:47:31 | Show all posts
Edited by Sead at 2019-11-6 18:53
amy replied at 2019-11-5 14:53
Please upload a video to study.

Thanks for your reply. Please instruct on what kind of video you expect.Kind Regards, Sead







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Post time 2019-11-7 16:40:28 | Show all posts
Engineers want to see the dynamic video of waveform jitter.

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 Author| Post time 2019-11-7 23:32:58 | Show all posts
Edited by Sead at 2019-11-8 03:30
amy replied at 2019-11-7 16:40
Engineers want to see the dynamic video of waveform jitter.


Please find enclosed short movie. If you need longer sequences,
please provide upload link. Discuz!  does not allow longer files than
1000 k.Kind Regards /Sead





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Post time 2019-11-9 10:26:06 | Show all posts
Please give me the serial number of your scope.

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 Author| Post time 2019-11-11 00:46:12 | Show all posts
amy replied at 2019-11-9 10:26
Please give me the serial number of your scope.

Here you are:

T 1G/049 005857

Kind regards, Sead

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Post time 2019-11-14 16:12:12 | Show all posts
Our engineer will try to modify, please wiat for some days.

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 Author| Post time 2019-11-15 00:52:23 | Show all posts
amy replied at 2019-11-14 16:12
Our engineer will try to modify, please wiat for some days.

Thanks for informing me. Looking
forward for a solution.

Kind regards,
Sead
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