365F Driver problem

Hantek365F

I recently purchased a 365F.

I have installed the driver from www.hantek.com on a Win 8.1 PC and a W10 PC.

In both cases the Device Manager says the driver is working properly but the software is frozen at E mv and none of the functions work.

amy

Please give me a screenshot of the computer device manager after you connect the 365 to your computer. It is better to display the device name.

And when you open the software, is there a prompt "No usb device was found"?

If not, please change the measure type such as V/A/OHM, is there the relay sound?

Hantek365F

Yes,  "No usb device was found" on software open.


Model: DMM USB

Manufacturer: STMicroelectronics

Driver Date: 11/9/2009

Driver Version: 3.0.1.0

Location: Port_#0003.Hub_#0003

Status: This device is working proper

Driver Management concluded the process to install driver sttube.inf_amd64_175f837f295c24ae\sttube.inf for Device Instance ID USB\VID_0483&PID_5722\5&1A5166B6&0&3 with the following status: 0x0.

Device USB\VID_0483&PID_5722\5&1a5166b6&0&3 was started.

Driver Name: oem1.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Service: STTub30
Lower Filters:
Upper Filters:

Device USB\VID_0483&PID_5722\5&1a5166b6&0&3 was configured.

Driver Name: oem1.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 11/09/2009
Driver Version: 3.0.1.0
Driver Provider: STMicroelectronics
Driver Section: STTub30.Device.NT
Driver Rank: 0xFF0001
Matching Device Id: USB\VID_0483&PID_5722
Outranked Drivers:

amy

Please refer to this post to uninstall the driver and reinstall again.
https://www.eediscuss.com/forum. ... tid=9012&extra=

Hantek365F

Select “DSO-xxxx USB DRIVER 2"  is not listed in the device manager.

"STMicroelectronics" Bulk Demo is listed in the Universal Serial Bus controllers.

amy

There is the Hantek365 Driver in this post: https://www.eediscuss.com/forum. ... tid=9012&extra=
Refer to the document to uninstall the driver and use the Hantek365 Driver in this post to update the driver.

Hantek365F

I can successfully remove the device and the OEMxx.inf files but when I reconnect the 365F the device driver auto installs so I can't select the specified driver.

amy

Sir, after you uninstall the driver, please delete the two files in the following picture.


Now reinstall the driver.

Hantek365F

bhound7.sys (and bhound*.sys) was not found when I searched, however, after deleting STTub30.sys I was manually able to install the correct driver and the device is now working properly.

Thank you for all your help!

amy

That's great.