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365F Driver problem

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Post time 2019-10-15 01:14:53 | Show all posts |Read mode


I recently purchased a 365F.

I have installed the driver from www.hantek.com on a Win 8.1 PC and a W10 PC.

In both cases the Device Manager says the driver is working properly but the software is frozen at E mv and none of the functions work.

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Post time 2019-10-16 14:13:41 | Show all posts
Please give me a screenshot of the computer device manager after you connect the 365 to your computer. It is better to display the device name.

And when you open the software, is there a prompt "No usb device was found"?

If not, please change the measure type such as V/A/OHM, is there the relay sound?

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 Author| Post time 2019-10-20 01:25:19 | Show all posts

Yes,  "No usb device was found" on software open.


Model: DMM USB

Manufacturer: STMicroelectronics

Driver Date: 11/9/2009

Driver Version: 3.0.1.0

Location: Port_#0003.Hub_#0003

Status: This device is working proper

Driver Management concluded the process to install driver sttube.inf_amd64_175f837f295c24ae\sttube.inf for Device Instance ID USB\VID_0483&PID_5722\5&1A5166B6&0&3 with the following status: 0x0.

Device USB\VID_0483&PID_5722\5&1a5166b6&0&3 was started.

Driver Name: oem1.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Service: STTub30
Lower Filters:
Upper Filters:

Device USB\VID_0483&PID_5722\5&1a5166b6&0&3 was configured.

Driver Name: oem1.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 11/09/2009
Driver Version: 3.0.1.0
Driver Provider: STMicroelectronics
Driver Section: STTub30.Device.NT
Driver Rank: 0xFF0001
Matching Device Id: USB\VID_0483&PID_5722
Outranked Drivers:

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Post time 2019-10-21 14:34:29 | Show all posts
Please refer to this post to uninstall the driver and reinstall again.
https://www.eediscuss.com/forum. ... tid=9012&extra=

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 Author| Post time 2019-10-21 19:43:41 | Show all posts


Select “DSO-xxxx USB DRIVER 2"  is not listed in the device manager.

"STMicroelectronics" Bulk Demo is listed in the Universal Serial Bus controllers.

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Post time 2019-10-22 16:13:21 | Show all posts
There is the Hantek365 Driver in this post: https://www.eediscuss.com/forum. ... tid=9012&extra=
Refer to the document to uninstall the driver and use the Hantek365 Driver in this post to update the driver.

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 Author| Post time 2019-10-22 20:32:32 | Show all posts
I can successfully remove the device and the OEMxx.inf files but when I reconnect the 365F the device driver auto installs so I can't select the specified driver.

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Post time 2019-10-24 10:33:34 | Show all posts
Sir, after you uninstall the driver, please delete the two files in the following picture.


Now reinstall the driver.

This post contains more resources

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 Author| Post time 2019-10-28 22:54:53 | Show all posts
bhound7.sys (and bhound*.sys) was not found when I searched, however, after deleting STTub30.sys I was manually able to install the correct driver and the device is now working properly.

Thank you for all your help!

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Post time 2019-10-29 11:54:40 | Show all posts
That's great.
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