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DSO4254 Stuck on Boot page

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Post time 2019-7-26 20:54:47 | Show all posts Reply Awards |Descending |Read mode
Hello

I have a hantek dso4254C oscilloscope and when i power it on it is stuck on the boot screen. Kindly help me resolve the issue
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 Author| Post time 2019-7-29 20:21:48 | Show all posts
Hello i have tried this but the situation has worsened up.

Firstly i tried to restart but nothing happened after that i tried to the recover the system by pressing F2 but this didnt work as well. In the last i tried downloaded the up file and  updated the recovery file via a USB. it did perform the uploading but now when i switch on the oscilloscope it is not entering the recovery interface.

Kindly guide me what should i do
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