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"self calibration failed, error x10b00"

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Post time 2019-7-26 04:19:23 | Show all posts Reply Awards |Descending |Read mode
hi I received mso5202d calibration while "Self calibration failed, error 10b00" error and I can not use the second channel.Firmware file can not find.Please help.
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 Author| Post time 2019-7-26 17:49:53 | Show all posts
Edited by alper at 2019-7-27 21:51

calibrated error and the line of the second channel has disappeared
Data error:






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 Author| Post time 2019-7-30 04:00:14 | Show all posts
can someone help me?

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 Author| Post time 2019-7-30 14:45:58 | Show all posts
I unpacked and calibrated without measuring.maybe if I install the software it will improve but I can't find the software.

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 Author| Post time 2019-7-31 16:22:31 | Show all posts
Does service@hantek.com.cn work? because they don't answer my mail.

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 Author| Post time 2019-8-1 21:42:00 | Show all posts
what can i do to solve the problem?

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 Author| Post time 2019-8-4 02:37:35 | Show all posts
Edited by alper at 2019-8-4 02:42
Please test these six points voltage.1 2.49V
2 -2.97V
3 1.pin=2.40 and 8.pin=2.41 of U203)


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 Author| Post time 2019-8-6 04:30:06 | Show all posts
"Please test the voltage of this magnetic bead. It should be 12V."

11.98V



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 Author| Post time 2019-8-6 05:45:04 | Show all posts
Edited by alper at 2019-8-6 05:48

I think I found the fault.I removed D02_1  diode and voltage values returned to normal,ch2 line came back. But I did not have a full test because I do not have bav99 in my hand. I ordered the diode I will share the result with you

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 Author| Post time 2019-8-14 03:47:41 | Show all posts
hi amy i changed d02_1 diod and everthing is ok. Ch_2 is working and self calibration ok.Thank you for help.
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