"self calibration failed, error x10b00"

alper · Post time 2019-7-26 04:19:23

hi I received mso5202d calibration while "Self calibration failed, error 10b00" error and I can not use the second channel.Firmware file can not find.Please help.

amy · Post time 2019-7-26 14:57:04

Please describe the specific problems with Channel 2.
It would be better to upload pictures.

alper · Post time 2019-7-26 17:49:53

Edited by alper at 2019-7-27 21:51

calibrated error and the line of the second channel has disappeared
Data error:

alper · Post time 2019-7-30 04:00:14

can someone help me?

amy · Post time 2019-7-30 11:16:54

The hardware should be fault.
Would you like to deal with it yourself first?
If not, please contact your seller to return the mainboard to factory for repair.

alper · Post time 2019-7-30 14:45:58

I unpacked and calibrated without measuring.maybe if I install the software it will improve but I can't find the software.

alper · Post time 2019-7-31 16:22:31

Does service@hantek.com.cn work? because they don't answer my mail.

Han · Post time 2019-7-31 16:26:17

Yes,they will reply

amy · Post time 2019-8-1 08:07:37

Edited by amy at 2019-8-1 08:13

This is not a firmware issue.
Upgrading can't solve the problem.

Because you have been answered in this forum, so the mail did not reply to you.

alper · Post time 2019-8-1 21:42:00

what can i do to solve the problem?

"self calibration failed, error x10b00"

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