6074BC - no more connected

Paolopinc

Sorry for the delay, but I was on vacation.

This is the printscreen

Paolopinc

Dear Amy,
I suppose that before running CyConsole the 6074BC must be connected to the USB port of the PC. When I open the EZ-USB interface window (see below), nothing happens. All the push buttons are inactive, and I cannot do anything. What is wrong in my operations?

Paolopinc

Dear Amy,
now the PC finds the driver of the oscilloscope, but there is a problem in the INF file. The OS is Italian, and the message says:

The INF file from thrid parties does not contain the info of the digital signature


I installed the safety certificate in the cyusb.cat file.

There is something I am missing? Many thanks, Paolo.

Paolopinc

Dear Amy,
I disabled the driver signature verification on Windows 10, and I installed the driver. The device is now connected, but when I start the scope it starts searching the device without finding it.

I am running this version of the scope:



Is there any more recent sw version to run?

Paolopinc

Can you kindly send me the file DSO6106BD20160601.iic ?
Many thanks. Paolo

Paolopinc

Dear Amy,
can you kindly send me the DSO6106BD20160601.iic file? Thanks, Paolo

Paolopinc

Sorry Amy, I found the file and I followed the procedure. Now the device is no more connected.



The message say:

The device driver for this hardware could not be loaded. The driver may be corrupted or missing. (Code 39)
"Invalid image"
%hs is not intended for use with Windows or contains an error. Try reinstalling the program from the original installation media or contact your system administrator or software vendor. Error status: 0x

I tried to re-load the drives, but it says that the driver is OK. I do not know what to do.

I am really wondering if this oscilloscope can really operate with Windows 10 like declared.

Paolopinc

This is the message I get, with its translation in english.
I installed the driver you sent me, and it was correct before downloading the DSO6106BD20160601.iic file with CYConsole. After the download, I got this message.

Paolo


The device driver for this hardware could not be loaded. The driver may be corrupted or missing. (Code 39)
"Invalid image"
%hs is not intended for use with Windows or contains an error. Try reinstalling the program from the original installation media or contact your system administrator or software vendor. Error status: 0x

Paolopinc

In the events page, it says that:
The USB-VID_04B5&PID_6CDE-5&38ba1a52&0&2 device requires further installation.

Paolopinc

Hi Amy,
sorry this is beciming the never ending story. I followed the procedure you seggested, but I got the message below. It says:

Windows found a problem during the installation of the driver of your device

Windows found the driver for your device, but an error happened during the installation.

Impossible to load the device driver for this hardware. The driver may be damaged or missing (Code 39).


I tried with the Microsoft support, but I couldn.t solve the problem.

Do you have any idea? My PC is running Windows 10 Home, version 1903.

Paolo