I bought a 6074BC USP oscilloscope in March, and I used it with both my PCs (one desktop and one laptop, both running Windows 10). Now when I connect the oscilloscope to my PCs the device is unknown in the Device Manager, and the software is not able to connect it. I tried to update the drivers that I downloaded from the Hantek website, but they do not work.
Does anybody know what happened and what I can do to have my oscilloscope operating again?