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After firmware upgrade the STOP/RUN button does not work correctly at DSO5202P

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Post time 2019-6-26 05:49:35 | Show all posts |Read mode
Hi,
as in title - I made the upgrade to last available firmware version and just after that the STOP/RUN button stopped to work correctly. When in the normal run (auto/normal) pressing this button does not stop the data acquisition (the button light is always green). If one press "single seq" then this button (after trigger) gets red and pressing it gives no effect...  There is a beep sound so it is not the hardware problem (anyway, before the firmware upgrade this button had worked correctly). In order to restore some reasonable operation of the scope I have to restart it or at least press "auto set". This is extremely inconvenient...
Can you provide a corrected firmware or describe the way how to downgrade the scope firmware? The older firmware did not have this problem...
Thanks in advance.
Mariusz

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Post time 2019-6-26 09:12:49 | Show all posts
Please give me the firmware version you used.

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 Author| Post time 2019-6-27 06:33:46 | Show all posts

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 Author| Post time 2019-6-27 06:36:13 | Show all posts
And this the link to the movie showing the problem:
http://mghsh.ddns.net/tmp/20190627_001107.mp4

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 Author| Post time 2019-6-29 19:12:39 | Show all posts
Any conclusion?

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Post time 2019-7-1 16:54:45 | Show all posts
Sorry, I tried for several days, but I couldn't connect to the outer net. I couldn't open your connection.
If the file is not large, please email me. caiyijun@hantek.com

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 Author| Post time 2019-7-1 22:57:29 | Show all posts
OK, I will copy here the information from "System information window":
model DSO5202P
sw version: 3.40.0 (180120.0)
hw version: 1010xffff8108
serial no.: T1G/138013871
boot count: 18
upgrade count: 0
lcd.front.ts: 3.3.0

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 Author| Post time 2019-7-6 19:16:29 | Show all posts
the problem seems to be solved. I did a system recovery to factory defaults and repeated the firmware upgrade. Now it seems OK...
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