Processing of 4004BC Series Oscilloscope Displaying Only Start-up Picture

pastorkali

my problem has been solved, tks. i am brazilian

amy

In the first post I have updated to the latest patch. You can try it.

Semel

I have the same problem like usamaaslam

can i have the right patch for my DSO4104C ? before i send it back and rehave my money?

thanks

amy

Please send a message to me caiyijun@hantek.com

usamaaslam

I have followed all the steps that were given in the video.

Thanks to murkasp i was again able to enter the recovery setup but when i pressed F2 again the message was operation failed. I have tried uplaoding the patch few times and then recover the system but i get the same result everytime.

My oscilloscope is DSO4254C. Will the .up patch work for this oscilloscope or if not can you guide me to some other place where i can find the patch for DSO4254C

amy

usamaaslam replied at 2019-7-29 20:20
Hello i have tried this but the situation has worsened up.

Firstly i tried to restart but nothing  ...

Referring to video operation, can the oscilloscope still fail to enter the recovery interface?

What steps have you taken, and then can't continue?

murkasp

i did successfully enter again to recovery menu(just press `power on` button faster than on video) and recover my scope by F2.

murkasp

I have same problem like usamaaslam.
After using usb stick and F3 update i cannot pass QR code screen

usamaaslam

Hello i have tried this but the situation has worsened up.

Firstly i tried to restart but nothing happened after that i tried to the recover the system by pressing F2 but this didnt work as well. In the last i tried downloaded the up file and  updated the recovery file via a USB. it did perform the uploading but now when i switch on the oscilloscope it is not entering the recovery interface.

Kindly guide me what should i do