Electronic Engineer Discuss

View: 7179|Reply: 1
Print Prev. thread Next thread

DSO5102P - Serious Firmware Crash

[Copy link]

3

Threads

7

Posts

7

Credits

新手上路

Rank: 1

Credits
7
Jump to specified page
1#
Post time 2019-6-5 00:26:46 | Show the author posts only Reply Awards |Descending |Read mode
Edited by MaMuCh at 2019-6-5 03:43

I bought the DSO5192P just a few weeks ago and encountered the following bug.

Software version:      3..40.0 (190125.0)
Hardware version:     1010xffff9108

How to reproduce the problem:
1. Feed a 10 Mhz / 5.0V sinewave signal to Channel 1

2. Set the timebase to display 2 or 3 periods of that signal

3. Press the "Single Seq" button. This will stop the waveform from updating.

4. Now turn the timbase control counterclockwise several steps to increase the time/div.

After a few steps, the screen will lock, then it goes black, then the unit will reboot into factory defaults with ALL settings gone - even the set color scheme reverts back to the default blue -.

This has to be addressed!

Can other DSO5102P-Users confirm this?




Reply

Use magic Report

60

Threads

443

Posts

443

Credits

版主

Rank: 7Rank: 7Rank: 7

Credits
443
2#
Post time 2019-6-11 15:40:50 | Show the author posts only
Sorry sir,i didnt reproduce the problem,please send us a vidio to study.My email address is wangshuang@hantek.com

You have to log in before you can reply Login | Register

Points Rules

Dark room|Mobile|Archiver|Electronic Engineer Discuss

2024-4-19 18:38 GMT+8 , Processed in 0.182826 second(s), 20 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list