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DSO4102C Windows 10

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Post time 2019-5-23 14:28:21 | Show all posts |Read mode
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Hello. I purchased through Aliexpress Hantek DSO4102C oscilloscope.I have updated the firmware and software from your site, but with Windows 10 64 bit, the PC software does not work.how can I solve this problem?is this oscilloscope compatible with Windows 10?Thanks, greetings from Italy.

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 Author| Post time 2019-5-23 14:32:04 | Show all posts
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Please download the latest driver from the website: http://www.hantek.com/en/ProductDetail_3_4163.html

Then click right mouse "My Computer->Device Manager" to update it.

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Post time 2019-5-23 19:11:31 From the mobile phone | Show all posts
For me only works what is here: https://www.eediscuss.com/forum.php?mod=viewthread&tid=9012&highlight=Driver&mobile=2

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Post time 2019-6-18 09:20:58 | Show all posts
Hello, I recently bought a dso4104c hantek, I have a similar problem, perform firmware update (dso4kb_20190326.upk), I want to link it to the pc with win10, it does not recognize the usb of the oscilloscope, indicate the procedure to solve the problem, greetings

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Post time 2019-6-18 10:38:50 | Show all posts
Did you install the driver?is your device recognized as unknown device?

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Post time 2019-6-19 09:09:06 | Show all posts
Hi no! to your questions, the pc does not recognize the oscilloscope as an unknown device, therefore I can not install the drivers, I changed the usb cable and also another PC, the result is the same.

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Post time 2019-6-25 05:31:16 | Show all posts
Do you have any news?

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Post time 2019-6-26 09:11:13 | Show all posts
When you connect the scope to your computer, is there any new device in the device manager?
Please upload a screenshot to study.

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Post time 2019-7-1 08:29:05 | Show all posts
Solve the problem by installing the windows 10 again, it works fine, thank you very much.
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