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Post time 2019-5-17 00:29:41 | Show all posts Reply Awards |Descending |Read mode
my hantek is recognized by pc, driver is installed properly but software doesnt  open after double click nothing appears in display
but if i disconnect usb than the program open like everything was well  but doesnt work.

this hantek was working with out problems i have this issue just a few days a go.

what can i do?
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 Author| Post time 2019-5-22 09:09:11 | Show all posts
amy replied at 2019-5-18 13:25
Sir, please connect a 5V@2A adapter to the red connector of the USB cable.
Now check whether the osc ...

i did  and is the same thing.

nothing happens until scope is disconected after disconnect software opens like everythings was working
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