Customer Consultaton
I recently acquired a Hantek DSO1062B Handheld Oscilloscope with SW version 2.01.1(170908.0) and HW version 1002.10x55558315. I was trying to use the ethernet jack on the device, but when plugged in to a network cable, the lights do not light up. In addition, under the System Features panel, it shows Net Card "Unsupported". I was wondering if there is a possible firmware update to fix this. Thank you.