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6074BC power up problems.

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Post time 2019-3-27 10:42:15 | Show all posts
At first, you need connect the red and black connectors of USB cable to your computer.
When you connect the scope to your computer, what is the device name in device manager?

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Post time 2019-3-28 09:09:28 | Show all posts
So now the software and oscilloscope are still not connected success?
When you open the software, is there "searching device" showed on the bottom left corner of the software?
It is recommended that you refer to the document to uninstall driver. And install driver again.


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Post time 2019-3-28 16:08:47 | Show all posts
Please connect a 5V@2A adapter to the red connector of the USB cable to try.
And what is the version of the software you used?

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Post time 2019-3-30 08:33:17 | Show all posts
Measure the voltage of the four points, and check whether the voltage is consistent with the mark.


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Post time 2019-4-1 14:51:39 | Show all posts
The hardware should be fault.
If you can solder, please replace the two compunents(U19 and U907) on the other side.The model is LM3671MF(X)-ADJ,SOT23-6.


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Post time 2019-4-2 09:13:59 | Show all posts
SpongeDon replied at 2019-4-1 21:32
Hi Amy, I have no problem replacing the components.  I need you to verify the model number for the c ...

Please check the motherboard version number or take a picture of the mainboard for me to see.

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Post time 2019-4-8 09:10:14 | Show all posts
SpongeDon replied at 2019-4-6 03:17
Hi OASJ2YSeeEhBQo1,
Thank you for jumping in. It looks like you came to the same conclusions as I di ...

Sorry  to reply you so late. We spent the Qingming holidays.
On your board, the two compunents(U19 and U907) model is LM3671MF(X)-ADJ,SOT23-6.
You can try to replace them.

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