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DSO5102P peak to peak

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Post time 2019-3-22 14:10:43 | Show all posts Reply Awards |Descending |Read mode
Customer Consultation

My Oscilloscope DSO5102P
Can’t display the whole sinewave signal
It is a 311 volts to minus 311 Volts incoming signal, which go outside the display, because I can’t select more than 50 Volts in Channel 1 or Channel 2
If I go to Channel1 (or Channel2) vertical menu, I have the option to select the divider by 10, by 100, by 1000
But nothing changes at display
I hope I was clear enough to explain this
Waiting for your comments
Regards



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 Author| Post time 2019-3-22 14:14:55 | Show all posts
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You should set the attenuation coefficient of the probe to ×10 at the same time.




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 Author| Post time 2019-3-26 15:20:43 | Show all posts
Please upload some pictures or video to study.

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 Author| Post time 2019-4-2 09:20:56 | Show all posts
Edited by amy at 2019-4-2 09:22
jorge1708 replied at 2019-4-2 01:01
I had uploaded two images.the first one displaying a sinewave with 311 volts peak-to-peak,  with ver ...


Please disconnect any signal to the input connectors.
And press "Utility-self calibration" to do.

If the problem exists, please measure the square of the oscilloscope and upload the pictures to study.

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