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Author: gf1

6074BD - offset errors

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Post time 2019-4-6 07:34:27 | Show all posts
Dear Amy,

Please let me know when you have the software update ready with the fix, I'm needing that.

thx

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Post time 2019-4-9 08:21:44 | Show all posts
Ok, so after many tests (I won't describe all them, it is not important) I am 100% sure that the offset problem is cause by a bug in the PC software and I found a temporary fix for it, at least until Hantek release an update.

The bug affects the version 2.2.4 of the software available for download on the product's web page. To fix the offset, install an older version (I've used Ver. 2.1.36, included in the CD) and run the calibration routine, done.

Result of the calibration using Ver. 2.2.4 of the software:



The same scope after re-running calibration using Ver. 2.1.36:


I want a beer



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Post time 2019-4-9 15:18:47 | Show all posts
Sorry to have a holiday, I'll urge the engineer to finish tomorrow.

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Post time 2019-4-10 17:02:42 | Show all posts
The software has been updated. Please download in this link: http://hantek.com/en/ProductDetail_2_10164.html

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 Author| Post time 2019-4-11 02:45:09 | Show all posts
Thank you! Works much better now

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Post time 2019-4-11 10:29:36 | Show all posts
Thx, the new software update (Version 2.2.5) apparently solved the offset problem.

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Post time 2019-4-27 12:33:23 From the mobile phone | Show all posts
I just got hantek 1008C, but can't download the software and the disc is empty. What should I do

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Post time 2019-4-27 13:19:49 | Show all posts
You can download from Hantek's website

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Post time 2019-4-27 16:41:28 | Show all posts
lateefomeiza88@gmail.com replied at 2019-4-27 12:33
I just got hantek 1008C, but can't download the software and the disc is empty. What should I do

Please download in this link: http://hantek.com/en/ProductDetail_13_13170.html

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Post time 2019-7-16 22:42:59 | Show all posts
amy replied at 2019-4-27 16:41
Please download in this link: http://hantek.com/en/ProductDetail_13_13170.html

now i have the software,but whenever i connected the hantek 1008C device ,it keep displaying"SEARCHING DEVICE" and the device was never found.
i initially thought it was the windows ,then later try it with window 10 and lastly with window 8,the outcome was always the same.
please kindly help provide solution to this .

thanks
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