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6074BD - offset errors

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Post time 2019-3-10 00:52:35 | Show all posts |Read mode
Edited by gf1 at 2019-3-10 01:30

Dear Support,

on my 6074BD I notice significant offset errors.
Utility -> Calibration does not eliminate them.
The following image was captured immediately after running "Calibration":



As you can see, CH1 has an offset error of more than 1 div (and at 2mV/div, the error becomes even 2 div).
CH2 and CH4 have some offset error as well. Only CH3 happens to be almost OK (but still a bit off).

Btw, all inputs are terminated with 50 Ohm resistors - no signal present.


Turning the 20MHz bandwidth limit on or off also moves the trace a little but up or down.

The AC/DC switch seems not to affect the offset

After calibrating all 4 channels, I turned off CH2, CH3, CH4 and switched to a faster timebase of 500 and 200 ns/div. The offset of CH1 did change to than 5 div:



Sotware version 20160628
FPGA version D001
PCB version V1.06

[ I had installed the software from the official product page. Is there any newer versionavaiable? ]

gf1


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Post time 2019-3-10 07:21:53 | Show all posts
Interesting, I am having exactly the same problem with some 6074BE scopes and was about to send an email to the support when I saw this thread.



In the manual, it is stated that all probes must be removed from the input before calibration (as it is normal in all oscilloscopes that I know off) but, in the software, in the Calibration windows, it says that you should short the inputs to ground and then run the calibration. So I decided to try that and apparently it solves the problem but after a while the offset problem returns.

My questions are:
1) Is this a hardware or software related problem? And how to fix it?
2) What is the correct procedure for calibration? The one described in the manual or the one in the software menu?

regards.


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Post time 2019-3-11 08:45:07 | Show all posts
Hantek will reply in 24 hours

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 Author| Post time 2019-3-12 03:19:14 | Show all posts
Edited by gf1 at 2019-3-12 03:21

I do not see a statistically significant difference with open inputs and 50 Ohm terminated inputs. The resulting offsets vary anyway when I run the calibration multiple times in sequence. And after a calibration run, the residual offset is not invariant either, for each channel, but varies with the set of enabled channels, V/div, time/div and bandwidth limit setting.


[ It were certainly not the best idea, though, to keep the probe connected and to short the ground lead to the probe tip, since this "loop antenna" may pickup noise from the environment. ]

gf1




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Post time 2019-3-12 12:39:18 | Show all posts
Does the 6074 scopes and the new Hantek2000 share a similar frontend or piece of firmware? I'm asking because I am observing a similar problem with my 2D42 and as gf1 noticed, I can clearly see the offset of trace or waveform changing as I change the scale setting or turn on/off a channel. Calibrating didn't help as well.

I will try to make a quick video later to better illustrate the issue.

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 Author| Post time 2019-3-13 07:25:27 | Show all posts
Edited by gf1 at 2019-3-14 03:04

When I look at the PCB photos available in the internet, then V/div attenuators, ADC driver, channel multiplexer look quite different in the 2000 and 6000BD series. One common sub-circuit is obviously the dual-path input buffer amplifier, which uses a discrete FET source follower on the fast AC path, and an AD9510 on the DC path. This sub-circuit seems to be present - with small variations - in several scopes (IIRC also in some Rigol ones).

gf1


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Post time 2019-3-24 12:15:37 | Show all posts
Edited by OASJ2YSeeEhBQo1 at 2019-3-24 22:55

I got in contact with Hantek by e-mail and they replied with one possible solution.

Try this: connect the black connector of the USB cable to your computer and the red one connect to an external power supply (like an USB charger) but it must be a good one, capable of supply 5V@2A then try the calibration again. For my case it helped and I can see an improvement although some offset still visible in the lower volt/div settings.

Apparently the problem is related to insufficient power being supplied to the device.


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 Author| Post time 2019-3-26 01:47:56 | Show all posts
OASJ2YSeeEhBQo1 replied at 2019-3-24 12:15
I got in contact with Hantek by e-mail and they replied with one possible solution.

Try this: conne ...

Thank you, I will try...


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Post time 2019-3-26 14:36:53 | Show all posts
I've being doing some more tests with a 6074BE and I think I may have found the problem, well at least one of them...

I am almost convinced that the main cause of this offset error is a software problem. I noticed that the initial position of the channel's cursor (the arrow on the left) on the screen influences the results of the calibration. Setting the cursors at the center of the screen before start the calibration yields the best results for me. I also noticed that changing the time/div to below 1us increases the offset. Changing the power supplied to the scope also has influence, so the thing is not so simple...

I am planing to do a more systematic test later and I'll report back with more details.


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Post time 2019-3-27 10:55:50 | Show all posts
Sir, yes, we found that there was a bug with the software. Oue engineer planned to finish the modification by the end of this week.
Please wait a while.
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