Please select To the mobile version | Continue to access the desktop computer version

Electronic Engineer Discuss

View: 12303|Reply: 7

DSO5102P will not upgrade firmware - please assist

[Copy link]

1

Threads

2

Posts

2

Credits

新手上路

Rank: 1

Credits
2
Post time 2019-3-2 15:00:48 | Show all posts |Read mode
Edited by OrcaSea at 2019-3-2 15:02

Greetings,

I have attempted to upgrade the firmware on my DSO5102P oscilloscope, S/N T 1G/138024742 currently running 3.40.0 (180120.0)

I receive the following error when inserting a USB stik with the dso5kp_func_dso5102p20190125.up file in my new DSO5102P and attempting to upgade the firmware pressing 'Confirm':

"Firmware update failed, error 0xfe
No upgrade files detected on USB device!"

Please assist.

Also, is there a change log indicating what is different or changed about the new firmware?

Thank you for your prompt assistance.

Curtis


Reply

Use magic Report

1

Threads

38

Posts

38

Credits

新手上路

Rank: 1

Credits
38
Post time 2019-3-2 16:36:10 | Show all posts
Hantek has known your problem,we will relpy you on Moday.

1

Threads

3

Posts

3

Credits

新手上路

Rank: 1

Credits
3
Post time 2019-3-4 19:42:43 | Show all posts
Han replied at 2019-3-2 16:36
Hantek has known your problem,we will relpy you on Moday.

Same problem with a new DSO1202S

167

Threads

2071

Posts

2232

Credits

版主

Rank: 7Rank: 7Rank: 7

Credits
2232
Post time 2019-3-6 14:30:53 | Show all posts
First, confirm the format of the USB stick is FAT32. And the memory less than 16G.

If there is no problem, but still unable to upgrade, refer to this attachment to do USB disk partition.
https://fil.email/FSTumYJ3

And try to update again.

This link is valid for only seven days. Please download it as soon as possible.

1

Threads

2

Posts

2

Credits

新手上路

Rank: 1

Credits
2
 Author| Post time 2019-3-9 04:38:26 | Show all posts
My USB was FAT32 and 1G.  Using DiskGenius worked.  Can you explain why the USB FAT32 partition by Windows did not work but the DiskGenius partition does work?

Also, is there a change log for the latest firmware upgrade?

Thanks for your help.

Curtis

1

Threads

38

Posts

38

Credits

新手上路

Rank: 1

Credits
38
Post time 2019-3-11 08:36:44 | Show all posts
Hantek will reply you in 24 hours

0

Threads

2

Posts

2

Credits

新手上路

Rank: 1

Credits
2
Post time 2019-6-28 01:54:16 | Show all posts
Dear hantek support,

I contact you because I have exactly the same issue as "OrcaSea" on my brand new DSO510P that I want to upgrade with the latest firmware.
When trying to upgrade the firmware with a FAT32 USB less than 500Mo I have the error message :
"Firmware update failed, error 0xfe
No upgrade files detected on USB device!"

The newfirmware file I want to push is named : dso5kp_func_dso5102p20190125.up

My version of DSO5102P is the following:
SW version 3.40.0(180120.0)
HW version 1010xfff8108

PS : I've also tried to save some "waveform" on the USB key but it seems to not work too... (I've tried multiple USB keys with same results).

could you please assist me to solve this issue?

Best regards
Sebj

0

Threads

2

Posts

2

Credits

新手上路

Rank: 1

Credits
2
Post time 2019-6-28 02:21:25 | Show all posts
ok I've found the solution here (for the next who have the same issue) :
https://www.eediscuss.com/forum.php?mod=viewthread&tid=8985

Need to format a new USB key (the first one did'nt worked I don't know why).

With the new key the first attempt failled with a message like "illegal firmaware version... " (I didn't note the complete message).
After the second try the update worked fine....

strange that it is so difficult to upgrade the firmware on a product like this...
You have to log in before you can reply Login | Register

Points Rules

Dark room|Mobile|Archiver|Electronic Engineer Discuss

2024-3-29 01:10 GMT+8 , Processed in 0.245309 second(s), 21 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list