Please select To the mobile version | Continue to access the desktop computer version

Electronic Engineer Discuss

View: 167|Reply: 5

DSO5102P will not upgrade firmware - please assist

[Copy link]

1

Threads

2

Posts

2

Credits

新手上路

Rank: 1

Credits
2
Post time 2019-3-2 15:00:48 | Show all posts |Read mode
Edited by OrcaSea at 2019-3-2 15:02

Greetings,

I have attempted to upgrade the firmware on my DSO5102P oscilloscope, S/N T 1G/138024742 currently running 3.40.0 (180120.0)

I receive the following error when inserting a USB stik with the dso5kp_func_dso5102p20190125.up file in my new DSO5102P and attempting to upgade the firmware pressing 'Confirm':

"Firmware update failed, error 0xfe
No upgrade files detected on USB device!"

Please assist.

Also, is there a change log indicating what is different or changed about the new firmware?

Thank you for your prompt assistance.

Curtis


Reply

Use magic Report

0

Threads

7

Posts

7

Credits

新手上路

Rank: 1

Credits
7
Post time 2019-3-2 16:36:10 | Show all posts
Hantek has known your problem,we will relpy you on Moday.

1

Threads

3

Posts

3

Credits

新手上路

Rank: 1

Credits
3
Post time 2019-3-4 19:42:43 | Show all posts
Han replied at 2019-3-2 16:36
Hantek has known your problem,we will relpy you on Moday.

Same problem with a new DSO1202S

21

Threads

1191

Posts

1352

Credits

实习版主

Rank: 7Rank: 7Rank: 7

Credits
1352
Post time 2019-3-6 14:30:53 | Show all posts
First, confirm the format of the USB stick is FAT32. And the memory less than 16G.

If there is no problem, but still unable to upgrade, refer to this attachment to do USB disk partition.
https://fil.email/FSTumYJ3

And try to update again.

This link is valid for only seven days. Please download it as soon as possible.

1

Threads

2

Posts

2

Credits

新手上路

Rank: 1

Credits
2
 Author| Post time 2019-3-9 04:38:26 | Show all posts
My USB was FAT32 and 1G.  Using DiskGenius worked.  Can you explain why the USB FAT32 partition by Windows did not work but the DiskGenius partition does work?

Also, is there a change log for the latest firmware upgrade?

Thanks for your help.

Curtis

0

Threads

7

Posts

7

Credits

新手上路

Rank: 1

Credits
7
Post time 2019-3-11 08:36:44 | Show all posts
Hantek will reply you in 24 hours
You have to log in before you can reply Login | Register

Points Rules

QQ|Dark room|Mobile|Archiver|Electronic Engineer Discuss

2019-3-19 09:44 GMT+8 , Processed in 0.503006 second(s), 21 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

Quick Reply To Top Return to the list