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Edited by frenoy at 2018-12-21 19:48
Amy,
I have the same issue and your solution doesn't work. I'm waiting for a reply from your support team as I had provided the serial output to them, it's been 3 days now!!!. Here's what the serial output is:
- *** Warning - bad CRC, using default environment
- data abort
- pc : [<c3e02ea0>] lr : [<c3e02a98>]
- sp : c3ffff24 ip : c3e5a260 fp : 00000000
- r10: 0000011c r9 : 00000000 r8 : c3bfffe0
- r7 : 00000000 r6 : 000029f2 r5 : 00000400 r4 : 000002e2
- r3 : c3e5a260 r2 : 00000000 r1 : 00000000 r0 : 0000082e
- Flags: nzcv IRQs off FIQs off Mode SVC_32
- Resetting CPU ...
Copy the Code
This is a shame! My oscilloscope is barely 7 months old and I've hardly used it. Can you please tell us how to fix the issues?
Thanks,
Frenoy
UPDATE: I've returned the oscilloscope to Amazon and they will be issuing a refund.
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