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I did send a message to
- Date: 2018-10-25 22:30
- To: support
- CC: t ina; chenyuehong
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On the 9 November I get a response, asking to provide a video, that demonstrates a performance degradation.
So I did, send a video.
Than:
- On Tue, Nov 13, 2018 at 8:38 PM caiyijun@hantek.com <caiyijun@hantek.com> wrote:
- Dear sir,
- Please press "Utility->system information" and give me a picture to study.
- The encoders slow response, means that the encoder is broken.
- caiyijun@hantek.com
Copy the Code
Again, I send a picture. No updates since then.
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