Electronic Engineer Discuss

Title: 6074BE not recognised [Print this page]

Author: hoswmph Time: 2017-9-20 01:32
Title: 6074BE not recognised
Edited by hoswmph at 2017-9-20 01:34

Hi

today I was making measurements, all the sudden the software froze and the device was disconnect.
After I reconnected it, it identifies as "Cypress Fx2LP No Eeprom Device" - no chance to load the Hantek driver.
I'm using Windows 7 pro...
Any hint how to solve this?
Thanks

Author: amy Time: 2017-9-20 16:02
Sir, please send a message to me caiyijun@hantek.com.

Author: hoswmph Time: 2017-9-20 16:23
Thanks, I did so :-)

Author: hoswmph Time: 2017-9-20 19:43
Any experience on the reaction time after reporting the problem?
I really need to get the device going...

Author: amy Time: 2017-9-21 15:52
Sir, I have returned you via email yesterday, please check.

Author: hoswmph Time: 2017-9-25 01:37

amy replied at 2017-9-21 15:52
Sir, I have returned you via email yesterday, please check.

I didn't get any email from hantek...

Author: amy Time: 2017-9-25 08:56

hoswmph replied at 2017-9-25 01:37
I didn't get any email from hantek...

Sir, is this your email? I have replyed you twice. Please check.
[attach]1705[/attach][attach]1706[/attach]

If you still don't receive my email, please check your email setting or use another email to contact me.

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