Electronic Engineer Discuss

Title: DSO5102P stops booting at Hantek Logo [Print this page]

Author: leppus Time: 2022-11-24 21:50
Title: DSO5102P stops booting at Hantek Logo
Dear Sir/Madam,

my Oscilloscop DSO5102P (T 1G/138 026265) stops booting at the Hantek logo.
I tried to use a recovery file you provided in another Chat but booting from 4GB SD card stops at "rootfs" updating system files at 13% with error code 0010. (please see attached screen shot)

May I ask you to provide me with the recovery files for above type of oscilloscop.

Thank you very much.

Author: Jing Time: 2022-11-25 09:16

Dear Sir，
Use the file in the link to restore the backup machine.https://www.filemail.com/d/fsghkiblovimfyq

Author: leppus Time: 2022-11-25 15:56
Dear Sir,
Thank you very much for the fast reply.
In my case, I would need the recovery files for the internal 4GB SD card. My oscilloscope does not respond anymore on booting using the USB stick.

Thank you very much for your support.

Author: leppus Time: 2022-11-29 15:33
Dear Jing,

would it be possible to send me the necessary files for recovery of my oscilloscope via the internal 4GB SD card?

The scope doesn't boot anymore at all and I don't want to throw it away because of a software problem.

Thank you very much.

Author: Jing Time: 2022-11-29 16:45

leppus replied at 2022-11-29 15:33
Dear Jing,

would it be possible to send me the necessary files for recovery of my oscilloscope via ...

Dear Sir，
May I ask whether there is any reaction on or off the machine, or the screen is not bright?

Author: leppus Time: 2022-11-29 17:42
Dear Jing,

I used the file you have sent to user "Mork" on 2022-11-18 11:39 for a similar problem. With the SD-card in place and bridging F5, I got the reaction as shown above on my screen shot. If I try to boot normally without the SD-card inside then the screen doesn't show anything but backlight of the display is on.
I assume with the right recovery files, the machine would come back to normal operation.
Thank you.

Author: Jing Time: 2022-11-30 08:20
Edited by Jing at 2022-11-30 08:23

leppus replied at 2022-11-29 17:42
Dear Jing,

I used the file you have sent to user "Mork" on 2022-11-18 11:39 for a similar problem. ...

Dear Sir，
Please follow the video operation to see if you can restore the backup interface.
https://www.filemail.com/d/fqvfnybpszlumtu

Author: leppus Time: 2022-11-30 13:37
Dear Jing,

I did try it already but it doesn't work like this in my case, I do not get any menu on my screen.

So as I said, I have to use the internal SD-card slot for the 4GB card in order to set the scope hopefully back.

Would it be possible to send me the files for an internal 4 GB card?

Thank you.

Author: leppus Time: 2022-12-1 21:20
Dear Sir,

any chance to get those files, I requested?

Thank you.

Author: Jing Time: 2022-12-3 13:31
Edited by Jing at 2022-12-3 13:34

leppus replied at 2022-12-1 21:20
Dear Sir,

any chance to get those files, I requested?

Dear Sir，
Please download relevant files in the following link. Please download them in time to avoid expiration.
https://we.tl/t-GdNucyFTAu

Author: leppus Time: 2022-12-6 17:15
Thank you Jing, I will try next week and let you know since I am traveling this week.

Author: leppus Time: 2022-12-11 21:58
Dear Jing,

unfortunately, I have the same problem using your new files. (see attached screen shot)

Is there anything I can do to repair my oscilloscope?

Thank you.

Author: rone62 Time: 2022-12-11 22:51
Are you leaving tp p5 closed only at boot or the whole process (I think it should be closed only during boot to recognize the sd card)

Author: leppus Time: 2022-12-11 23:20
I only shortcut P5 at the beginning.

My scope has the ISSI chip so maybe I need a different programming package as described in the Oscilloscope SD card programming instructionsV1.2

Thank you.

Author: Jing Time: 2022-12-13 15:34
Dear Sir，
Follow the video below.
https://www.filemail.com/d/glqtqatrzqixcfb

Author: leppus Time: 2022-12-13 16:30
Dear Sir,

we are turning in circles now.

1. My scope does not react to the procedure in your last video.

2. The files for the SD card recovery shows the error code 10 as shown in my last screen shot

3. The instruction for the SD card process said that different files are needed
"Observe the motherboard FLASH brand, different brands use different programming packages. There is a distinction between SAMSUNG and ISSI. How to check the brand below。"

4. My scope has the ISSI chip

Would you be able to send me the right version of the SD card recovery files so I can bring my scope back to life?

Thank you.

Author: michifromhere Time: 2023-5-24 00:34
Hello, my hantek show the screen system update. Please insert USB Device.
The download firmware wouldn`t work.
On a look on the cmd console, the scope want`s the file system*.up
Can you provide this file?

Thanks a lot

Author: frigolin Time: 2023-6-11 22:06

Yo tengo otro osciloscopio DSO5102P y cuando arranca me da el logo y me pide el disco de arranque.
?Me lo podría proporcionar alguien?. En la direccion que hay abajo ya no esta.

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