Electronic Engineer Discuss

Title: HANTEK DSO4202S How to restore a bricked device? [Print this page]

Author: Global111 Time: 2022-8-7 19:19
Title: HANTEK DSO4202S How to restore a bricked device?
HANTEK DSO4202S
By all indications, NAND died
I'm trying to flash a bricked oscilloscope using dsoflash.
Can't find DFU mode button to start USB flashing.
Who has a positive experience with my model share PLEASE.

Author: Jing Time: 2022-8-11 00:06

Dear Sir
What's wrong with the machine?

Author: Global111 Time: 2022-8-11 19:17

Jing replied at 2022-8-11 00:06
Dear Sir
What's wrong with the machine?

The oscilloscope does not start.
I wrote to support, they wrote to me to return the device to them by POST for repair.
I asked for firmware and recovery instructions.
Support refused me

Author: Jing Time: 2022-8-12 16:17

Global111 replied at 2022-8-11 19:17
The oscilloscope does not start.
I wrote to support, they wrote to me to return the device to them ...

Dear Sir，
I would like to ask if the machine cannot be turned on and is stuck on the boot screen. If this is the problem, please provide the serial number of the machine.

Author: Global111 Time: 2022-8-12 20:26
Yes, it is on boot stage.
Only blank screen.
And the backlight flickers
SN: T1G/049 005764

Author: Global111 Time: 2022-8-16 07:16
Nothing can be done?

Author: Global111 Time: 2022-8-18 05:47
Is my problem unsolvable?

Author: Jing Time: 2022-8-22 21:56

Global111 replied at 2022-8-18 05:47
Is my problem unsolvable?

Dear Sir，
Do you still remember the date of purchase of the machine, or the date in the system information in the machine.

Author: Global111 Time: 2022-8-24 19:04

Jing replied at 2022-8-22 21:56
Dear Sir，
Do you still remember the date of purchase of the machine, or the date in the system in ...

Yes! 5 May 2020
AliExpress Order Number
5003 9299 3282 8964
When I first contacted support, it was still under warranty.

Author: Global111 Time: 2022-8-31 22:27
is anybody here ?

Author: Jing Time: 2022-9-9 09:29

Global111 replied at 2022-8-31 22:27
is anybody here ?

Dear Sir，
Please follow the file in the link. Please download in time, there is a time limit.
https://www.filemail.com/d/cvshxacbwoumfsv

Author: pgiorgio61 Time: 2022-9-12 07:55
Edited by pgiorgio61 at 2022-9-12 09:48

Same problem. I haven’t use my oscilloscope DSO4102C Hantek for the Summer and, once turned ON, it shows the Hantek initial screen QR code. I have tried to turn it OFF but no changes.
I have tried the procedure for recovery interface but it works randomly and no results anyway: sometimes Update Failed! sometimes restart and back to QR code. I restarted and use F2 but no success.
Please help!

Model Hantek DSO4102C
Serial Number T 1G/049 010816
Ordered on Amazon on the 22nd December 2020 and sold by withUtrade

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