Electronic Engineer Discuss

Title: DSO2D15 Firmware 2022-07-27 [Print this page]

Author: dirtmover Time: 2022-7-29 10:06
Title: DSO2D15 Firmware 2022-07-27
Please tell me where to find the release notes for this? I want to know what new features and bug fixes to expect with this update.

Author: dirtmover Time: 2022-8-4 09:54
Well? Are you going to enlighten us?

Author: Jing Time: 2022-8-5 19:12

Dear Sir ,
We do not release the description of the version to the outside world.

Author: danadak Time: 2022-8-7 12:45
Thats very unprofessional in the test equipment business not to inform customers what
you corrected in your firmware.

Thank god we have Rigol, Tek, Agilent, Owon....who do extend this basic information
for our test equipment users.

What are you people thinking ?

Regards, Dana.

Author: dirtmover Time: 2022-8-9 15:51
Edited by dirtmover at 2022-8-10 08:34

Jing replied at 2022-8-5 19:12
Dear Sir ,
We do not release the description of the version to the outside world.

I've been writing software professionally for 30+ years. Our customers would stop buying our equipment if our software updates/support were shrouded in secrecy.

The problem I have with your approach is that your updates have a history of breaking working features. Without knowing what has been improved and fixed I have no way of gauging whether any potential benefits of this upgrade outweigh the risks of breaking something fundamental.

I'm somewhat disappointed that I've bought into this nonsense

Author: Jing Time: 2022-8-12 16:20

danadak replied at 2022-8-7 12:45
Thats very unprofessional in the test equipment business not to inform customers what
you corrected ...

Dear Sir，
The new version fixes the problem of translation errors in individual languages, and improves the function of saving and recalling.

Author: dirtmover Time: 2022-8-17 08:03

Jing replied at 2022-8-12 16:20
Dear Sir，
The new version fixes the problem of translation errors in individual languages, and im ...

There we go, was it really that difficult! But yikes, your software is riddled with bugs and crying out for improvements. Is that really all that's been addressed in 6 months?

Maybe the reluctance to be forthcoming with release notes is more out of shame!

Author: morgan_flint Time: 2022-9-18 19:08
Releasing the source codes would allow enthusiasts out there to correct the bugs much faster and make this machine extremely popular...

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