Electronic Engineer Discuss

Title: 2D10 Oscilloscope [Print this page]

Author: danadak Time: 2022-7-5 08:54
Title: 2D10 Oscilloscope
This scope has 2022 firware.

The freezes and inability to acquire with autoset,I have movies, 30 MB, I can send.

Regards, Dana.

Author: Jing Time: 2022-7-5 16:36

Please provide your machine's system information. Utility->System Info.

Author: danadak Time: 2022-7-5 17:03
Edited by danadak at 2022-7-6 09:01

Jing replied at 2022-7-5 16:36
Please provide your machine's system information. Utility->System Info.

I cannot add picture or file to give you the information, no icons for file upload or post a picture ?

Serial CN2212029025011
Software 1.0.2.0.0(220210.00)
Hardware 003.002.001.000.000.000.000.001
Firmware 3204

Regards, Dana.

Author: Jing Time: 2022-7-7 17:52

danadak replied at 2022-7-5 17:03
I cannot add picture or file to give you the information, no icons for file upload or post a pictur ...

Dear Sir，
Please take a video of your problem and send it to support@hantek.com.

Author: danadak Time: 2022-7-8 04:35

Jing replied at 2022-7-7 17:52
Dear Sir，
Please take a video of your problem and send it to .

Email sent.

Regards, Dana.

Author: danadak Time: 2022-7-14 16:42
Still no response from Hantek ?

Regards, Dana.

Author: Jing Time: 2022-7-15 22:38

danadak replied at 2022-7-14 16:42
Still no response from Hantek ?

Dear Sir ,
Sorry, are you sure you want to send the email? We have not received an email regarding your question here.

Author: danadak Time: 2022-7-17 09:03
Edited by danadak at 2022-7-17 09:07

Jing replied at 2022-7-15 22:38
Dear Sir ,
Sorry, are you sure you want to send the email? We have not received an email regardin ...

I sent it July 7, and today. Here is a copy of July 7 send

Regards, Dana.

Author: Jing Time: 2022-7-19 00:13

danadak replied at 2022-7-17 09:03
I sent it July 7, and today. Here is a copy of July 7 send

Dear Sir ,
Sorry, we are sure that we did not receive your email here. Please resend.

Author: danadak Time: 2022-7-19 04:45

Jing replied at 2022-7-19 00:13
Dear Sir ,
Sorry, we are sure that we did not receive your email here. Please resend.

I sent it two times, how many times do I have to send to get to you ?

Regards, Dana.

Author: danadak Time: 2022-7-21 07:03
Link to files -

https://1drv.ms/u/s!Al2JgiX7_qf06zgeiSFds8VHhPyq?e=aqmCV4

Regards, Dana.

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