Electronic Engineer Discuss

Title: 6074be unconected after a few seconds of use [Print this page]

Author: Jpaul    Time: 2021-11-30 04:15
Title: 6074be unconected after a few seconds of use
Hi
I installed  OS100 foxwell pc Automotive oscilloscope,(6074be) at many machines pc wit W7-W10 version SO. ,but at all the same issue problem

After run ok many seconds, ang  whe get started read automotive signals such as inyector pulse or HV secondary ignition tester (using HT25 probe), the device disconet by itself, and sofware show searching device

I dont know if it is driver/firmware or hardware problem

pls support to me


Author: Jpaul    Time: 2021-11-30 04:18
[attach]4676[/attach][attach]4675[/attach]

As seen, That was tested with both programs (os100/6074BE) , and the same issue


Author: Jing    Time: 2021-11-30 09:23
Have you used a red and black USB cable for connection or have you tried to connect with the USB cable?
[attach]4677[/attach]
Please re-download the software from the official website to install it. The software version should be 2.2.7.
http://hantek.com.cn/products/detail/5222
If the computer is a win10 system, please download the new update program from the link below and try again.
https://www.eediscuss.com/forum.php?mod=viewthread&tid=15772&extra=page%3D1



Author: Jpaul    Time: 2021-12-2 07:35
hi
I have used red and black USB cable for all test.

The software version  2.2.7. is not avaliable to download in your website




Author: Jpaul    Time: 2021-12-5 01:11
pls we require a  support reply

Author: Jing    Time: 2021-12-8 11:51
Jpaul replied at 2021-12-5 01:11
pls we require a  support reply

Please download the software from the following website, please note that there is a time limit.https://www.filemail.com/d/ukhokkiplvxuyoz

Author: Jpaul    Time: 2021-12-12 03:16
the device runs ok , after downoload and install the new SW and driver.
thanks for the support






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