Electronic Engineer Discuss

Title: DSO4254C does not boot [Print this page]

Author: Jing Time: 2021-11-2 08:52
Title: DSO4254C does not boot
Customer consultation

I have DSO4254C with serial number CN1829002001839. I didn't use it for couple of months. I powered on it yesterday and it did not boot. It hangs on startup screen.

I also tried recovery menu but it didn't help too. F2 option still hangs on QR code screen. F3 option with latest firmware which I downloaded from Hantek website also
fails with "Operation failed!" message. Name of the file which I use is"dso4kb_20210701.upk". I use an 8GB usb stick.

Could you provide an working firmware for this device please.

Author: Jing Time: 2021-11-2 08:59
Reply

If the machine is stuck on the boot screen and cannot be turned on, please provide the serial number of the machine, and we will provide the corresponding recovery file.

Author: max8383 Time: 2022-4-20 13:13

Jing replied at 2021-11-2 08:59
Reply

If the machine is stuck on the boot screen and cannot be turned on, please provide the serial ...

I have a similar situation.
Can I get a file for my serial number?
CN1908002002815

Author: max8383 Time: 2022-4-21 14:41
Можно такой же файл под мою машину?Могу ли я использовать такой же файл для своей машины?
CN1908002002815

Author: motorol214@gmail.com Time: 2022-6-10 08:08
Hi. Can you send me the same file? The problem is the same. (Failed to execute /linuxrc. Attempting defaults... Kernel panic - not syncing: No init found. Try passing init= option to kernel. See Linux Documentation/init.txt for guidance. )

Author: motorol214@gmail.com Time: 2022-6-10 22:44
Thanks to all. Works.

Author: Ingelore Time: 2022-6-30 11:41
I also have the same problem after fimwareupdate of my DSO4254C.
Can I get a file for my serial number?
CN1805002001405

Author: Jing Time: 2022-6-30 16:31
Edited by Jing at 2022-6-30 16:33

Ingelore replied at 2022-6-30 11:41
I also have the same problem after fimwareupdate of my DSO4254C.
Can I get a file for my serial numb ...

Please follow the documentation.
https://www.filemail.com/d/trkflccfsetzsjz
There is a time limit for the file, please download it in time.

Author: Xjentista Time: 2022-7-27 00:03

Ingelore replied at 2022-6-30 11:41
I also have the same problem after fimwareupdate of my DSO4254C.
Can I get a file for my serial numb ...

I have the same problem, My serial number is CN1842002002339

Author: Jing Time: 2022-7-28 21:32

Xjentista replied at 2022-7-27 00:03
I have the same problem, My serial number is CN1842002002339

Dear Sir，
Please follow the documentation.
https://www.filemail.com/d/xwptdsdbdejxczc

Author: JeronimoxD Time: 2022-8-26 22:51
Edited by JeronimoxD at 2022-9-2 00:21

Hello, I have a problem with DSO4254C. I haven't used the oscilloscope for several months, and when I turned it on, it shows a black screen and all the lights are on. CN2036002005073

Author: pgiorgio61 Time: 2022-9-12 09:56
I haven’t use my oscilloscope DSO4102C Hantek for the Summer and, once turned ON, it shows the Hantek initial screen QR code.
I have tried to turn it OFF but no changes.
I have tried the procedure for recovery interface but it works randomly and no results anyway: sometimes Update Failed! sometimes restart and back to QR code.
I restarted and use F2 but no success.
Please help!

Model Hantek DSO4102C
Serial Number T 1G/049 010816
Ordered on Amazon on the 22nd December 2020 and sold by withUtrade

Author: huangshushu Time: 2022-9-22 10:21
我也有同样的问题，我的序列号是T 1G/038 000282

Author: st_Alex Time: 2023-1-4 05:07
Hello!

I have oscilloscope DSO4254С with S/N: CN1950002004114. After six month of inactivity I can see only initial screen with QR and lamp testing. Please help to resolve this! Thank You!

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