Electronic Engineer Discuss

Title: Frozen DS02D15 [Print this page]

Author: Frank18 Time: 2021-5-28 17:58
Title: Frozen DS02D15

Iupdated my DSO2D15 with the firmware dated 2021-04-20. This appeared to complete correctly, but now it fails to boot, stuck on the Hantek boot screen.

How do I reset the device or force a reload of the firmware?

Author: Frank18 Time: 2021-5-29 23:24
Anyone here?

Author: amy Time: 2021-6-1 13:57
Please send a message and the SN of your scope to our email support@hantek.com.

Author: Frank18 Time: 2021-6-2 18:14
I have managed to get it starting up again after reading how to on eevblog.

The has resulted in the scope now showing "undefined" in the system info and the calibrate failing with an error message.

Author: amy Time: 2021-6-5 16:47
Please send the SN of your scope to our email support@hantek.com.

Author: sahaphol95@gmail.com Time: 2022-5-9 03:08
Hi, can you link me you booted the scope up again? I have same problem.

Author: sahaphol95@gmail.com Time: 2022-5-9 03:21
Hi How did you fix this problem? Can u link me the eevblog thread?

Author: sahaphol95@gmail.com Time: 2022-5-9 03:22
Hi How did you fix this problem? Can you link me the eevblog thread?

Author: sahaphol95@gmail.com Time: 2022-5-9 03:23
Hi How did you fix this problem? Can you link me the eevblog thread?

Author: Davidalfa Time: 2022-5-13 02:26
Edited by Davidalfa at 2022-5-13 02:33

A simple method to solve it without requiring firmware reinstallation is to make a factory reset, sending the command through SCPI.
Install SCPI (Available at Hantek download page), there's a guide here
Connect the scope to the computer
Open SCPI console and write "PRIVate:FACTORY:RESET"(Keep uppercase/lowercase as that)
That way the Serial number, Model, etc, will be kept. Also avoids the USB problem after reinstalling the firmware with platform-tools.

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