Electronic Engineer Discuss

Title: New DSO2D15 freezes after 30 seconds of operation [Print this page]

Author: Angrydim    Time: 2021-5-5 15:53
Title: New DSO2D15 freezes after 30 seconds of operation
Edited by Angrydim at 2021-5-5 15:53

Hello!

My oscilloscope is out of order after 2 hours of operation.
After switching on, the beam was completely absent, and the oscilloscope froze after ~30 seconds of operation.

[attach]4337[/attach]

On the advice of a seller from Aliexpress (Hantek Official Store), I reflashed it with the utilities sent to me (several times!).
After that, he began to hang on the loading screen.

[attach]4338[/attach]

WHAT SHOULD I DO? I HAVE BEEN SUFFERING FOR MORE THAN A MONTH! HELP!

Videos:
Problem: https://www.filemail.com/d/xvshauuzkotmsyu
Flashing process: https://www.filemail.com/d/ytgdpvywxsannmn


Author: amy    Time: 2021-5-6 14:18
Please contact your seller to return factory for repair.





Welcome to Electronic Engineer Discuss (https://www.eediscuss.com/) Powered by Discuz! X3.2