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Title: 6254bd does not boot [Print this page]

Author: leisos    Time: 2021-1-4 20:24
Title: 6254bd does not boot
Our Hantek 6254bd stopped responding. The led is flushing as it is working, but the scope application does not start. It looks like it is waiting for a response from hantek and the window pops up only when we remove the usb cable from the pc (when we disconnect hantek)
Is there any solution/suggestion?
We have tried using other usb cables, other PCs, uninstall-install  with no lack.

Author: candlelit    Time: 2021-1-4 23:06
Hello

Please try to clean folder C:\Users\username\AppData\Local\VirtualStore\Program Files (x86)\Hantek6000 and restart app (username replace with your current user name). This will bring soft to iit's default settings.


Author: leisos    Time: 2021-1-5 17:42
It didn't work. We have already tried to a brand new pc from scratch but it does not respond.
It there any other utility to test its funcionality? Maybe it is a hardware error

Author: Z-scan    Time: 2021-3-29 13:04
Hi Leisos,

Did you solve the problem? I have the same issue with my 6254bd.

Author: leisos    Time: 2021-3-29 21:10
No unfotrunately not. It maybe a hardware failure problem

Author: CYH2018    Time: 2021-3-30 09:48
Dear Leisos, Z-scan,

Greeting from Hantek.

Hantek currently has no plans to fix this problem.

Have a nice day.





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