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Title: Big problem with my DSO5202P [Print this page]

Author: amy    Time: 2020-11-18 13:08
Title: Big problem with my DSO5202P
Customer Consultation

Hello!
Twelve months ago i buyed a DSO5202P Oszilloscope from Hantek. It worked very well and I was very proud about it. But now I have a big problem, because the scope does not start any more. I push the power-button and the message appears “System does not shut down properly…” and it tries to reboot. But the reboot never ends and the QR-Code appears. After that no function is possible, no button works and the equipment is not reachable with USB.
Please help me. How can I repaire that?

Reply

Please refer to the attachment to enter recover interface and select F2 to recovery.
[attach]3940[/attach]

If the problem exists, please refer to this to operate and give me the print informatio to study.
[attach]3941[/attach]






Author: LUBO    Time: 2023-10-21 05:27
Hi, I have the same problem with DSO5072P
The serial number is CN2122042062744

Author: twoexem    Time: 2023-10-30 01:56
I got the same problem with my DSO5202P. Serial is T 1G/138 052426

Author: kevinmartin    Time: 2024-1-24 15:52
The biggest problem with my DSO5202P is its limited memory capacity. This digital storage oscilloscope has a memory depth of only 12Mpts, which can be filled quickly when capturing complex signals or performing long acquisitions.

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