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Title: DSO4204C Function generator disabled after firmware upgrade [Print this page]

Author: wirh968h1tdw Time: 2020-5-20 02:16
Title: DSO4204C Function generator disabled after firmware upgrade
Edited by wirh968h1tdw at 2020-5-20 02:18

I tried to update the firmware on my DSO4204C and now the model number is changed and the function generator no longer works. I tried to recover the system using the F2 option at boot and that fails.

Before attempt at upgrade system information said
Model: DSO4204C
Serial: CN1908002003308
Software: 1.1.2(180608.0)
Hardware: 501.001.001.000.000.000.000.000
FPGA: a005

after firmware update it now says:
Model: DSO4254B
Serial: CN1951001004117
Software: 1.1.2(190701.0)
Hardware: 101.001.001.000.000.000.0
FPGA: a005

How can this be corrected?

Author: wangshuang Time: 2020-5-20 09:48
Please download correct firmware to update on this page.
http://hantek.com/en/ProductDetail_3_12167.html

Author: wirh968h1tdw Time: 2020-5-20 10:07
Edited by wirh968h1tdw at 2020-5-20 10:10

Doesn't work. It updates the firmware but the model number and serial number do not revert back to the correct numbers and the function generator remains non-functional.

Author: wangshuang Time: 2020-5-20 10:20
The firmware you used is wrong, please use the firmware upgrade in the link.

Author: wirh968h1tdw Time: 2020-5-20 10:24

I did use that firmware, the model number does not update and the function generator still doesn't work. What else can be done?

Author: wirh968h1tdw Time: 2020-5-21 03:16
Tried again with same result.

https://imgur.com/a/UuZtuE4

Author: wangshuang Time: 2020-5-21 16:03
I have reply your email, please view and reply.

Author: NoName Time: 2020-5-26 23:08

wangshuang replied at 2020-5-21 16:03
I have reply your email, please view and reply.

I have exacltly the same problem, this firmware is bad!

It has now broken my DSO4254C and made it an DSo4254B

Yes I did use the correct firmware, can someone please give me way to fix this fault!

Author: 8.3 Time: 2020-6-8 04:33
I have the same problem with my DSO4254C the update file is the right one.
The Update change the files on the scope... It change my voltcraft DSO to a hantec DSO

Author: wangshuang Time: 2020-6-9 16:08

NoName replied at 2020-5-26 23:08
I have exacltly the same problem, this firmware is bad!

It has now broken my DSO4254C and made it ...

You can send the issue to this mailbox: support@hantek.com

Author: Jameswade Time: 2020-6-10 15:34
I have the same question, please refer to the following link.

https://www.eediscuss.com/forum. ... id=15172&extra=

Author: Jameswade Time: 2020-6-15 09:48

8.3 replied at 2020-6-8 04:33
I have the same problem with my DSO4254C the update file is the right one.
The Update change the fi ...

Can you tell me what should I do?

Author: wangshuang Time: 2020-6-18 13:24

Jameswade replied at 2020-6-15 09:48
Can you tell me what should I do?

Please tell me the model, and the original serial number which paste on the rear of oscilloscope. Do you know the version number of the upgraded firmware?

Author: Jameswade Time: 2020-6-18 17:45

wangshuang replied at 2020-6-18 13:24
Please tell me the model, and the original serial number which paste on the rear of oscilloscope. ...

After updating the firmware you provided.
My DSO4254C The waveform generator is working normally.
Thank you very much.

Please refer to the following link：
https://www.eediscuss.com/forum. ... ;tid=15172#lastpost

Author: alkcybt Time: 2020-6-28 21:19
Edited by alkcybt at 2020-6-28 21:21

I also have this problem.

After I made a firmware update, my DSO4204C shows whether it was DSO4254B.
Update was downloaded here http://hantek.com.cn/products/detail/12167
My function generator is deactivated.

Serial number has been changed to CN1951001004117.
Original serial number is CN1813002001744.

Can someone help me please?

Author: wangshuang Time: 2020-6-30 11:13

alkcybt replied at 2020-6-28 21:19
I also have this problem.

After I made a firmware update, my DSO4204C shows whether it was DSO4254 ...

Please use this firmware to update, note only applies to this machine.
https://fil.email/L1gFk5oh

Author: alkcybt Time: 2020-7-1 00:52

wangshuang replied at 2020-6-30 11:13
Please use this firmware to update, note only applies to this machine.
https://fil.email/L1gFk5oh
...

Thank you so much!That worked :-)

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