Electronic Engineer Discuss

Title: Hantek 365F problem [Print this page]

Author: Amrat    Time: 2019-8-20 23:35
Title: Hantek 365F problem
Just get delivery of Hantek 365F

After install software, plug device. turn on, start the software.

No USB Device Found !!!!!

Try many way even inhibit unsigned driver still cant !!

Please advise ASAP

Thanks


Author: amy    Time: 2019-8-22 09:06
Did you install the driver?

Please open the device manager and find the device to update the driver.

Author: Amrat    Time: 2019-8-23 09:26
amy replied at 2019-8-22 09:06
Did you install the driver?

Please open the device manager and find the device to update the driver ...

Had tried every things.
Delete old river and install new
Update driver
Down load driver file from Hantek web then update
Even restart window in special mode to avoid check of unsigned driver
....

Nothing work !!
Please advise

Thanks

Author: Amrat    Time: 2019-8-24 09:55
Please advise my problem with Hantek 365F. I had add image of message when start program.

Thanks
Amrat


Author: Amrat    Time: 2019-8-26 22:25
Hello still waiting for help regarding Hantek 365F

I bought Hantek 365F OnLine and got delivery since last week BUT still cant able to use it !! FYI it working Ok with iPad but cant get the software run on Windows 10 !!!!!

Please advise ASAP

Thanks

Author: Han    Time: 2019-8-27 09:00
Have you installed the driver?

Author: Amrat    Time: 2019-8-27 09:29
Hello Han,

In my Post, I already inform that I HAD
INSTALL DRIVER FROM CD THEN UPDATE STILL "NO USB DEVICE FOUND"
INSTALL DRIVER DOWNLOADED FROM HANTEK THEN UPDATE, AGAIN""NO USB DEVICE FOUND"

I TRIED EVERY POSSIBLE WAY !!

Author: Amrat    Time: 2019-8-27 22:28
PLEASE ATTACHE PIC OF
DOWNLOADED DRIVER
DRIVER FROM CD THAT COME WITH UNIT
DEVICE MANAGER FILE[attach]3125[/attach][attach]3126[/attach]
[attach]3127[/attach]




Author: amy    Time: 2019-8-28 14:48
Sir, please refer to this document to uninstall the driver until the device become unknown device.[attach]3128[/attach]

Now, use these driver files to update.




Author: Amrat    Time: 2019-9-3 21:24
PLEASE NOTE

I STILL CANT USE MY HANTEK 365F DUE TO DRIVER ERROR

I HAD TRIED ALL METHOD YOU SUGGEST'

PROBLEM IS THAT DRIVER IS NOT CORRECT FOR WINDOWS 10

DO SOMETHING  !!!!!

Author: amy    Time: 2019-9-5 11:31
Edited by amy at 2019-9-5 11:36

When you install the driver failure, is there any error message on the computer?

Please send a message to me caiyijun@hantek.com. If you can, I'd like to deal with it remotely.






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